Create Account

NOTE: If you already have an account with us, please login.

Your Details

* Required information

:* * * Cardholder Address * * * * Contact Details * Your The English Garden Account * * *
The English Garden Mailing List Select Format:
Privacy Policy

TERMS AND CONDITIONS

Please agree to our store policies before placing your order.

Returns:

  • We are now offering REFUNDS on returns that are sent back within 3 days of delivery to you! This is no small feat for a business our size! But there are some rules:
  • Items MUST be returned in their original packaging, with tags and CANNOT BE WORN.
  • Return shipping is the responsibility of the customer. If you wish for us to email a return label that you can print, please REPLY to your order confirmation to request a label. The shipping fee will be deducted from your refund.
  • The refund will be issued to the form of payment used for purchase or to an English Garden gift card, whichever you prefer.
  • We do not offer refunds or exchanges on Sale Items.
  • Missed the 3-Day window? You may self-return your order within 30 days of delivery for store credit. This includes sale items. BUT A 25% RESTOCKING FEE will apply IF we receive your return beyond 30 days of delivery to you. No exceptions to this policy will be made.
  • Exchanges: Items sell out quickly on our website, so we do not offer a direct exchange. Instead, you must return the item you don't want using our return policy and then place a new order for the correct item you want.
  • Damaged or Incorrect Items Received: Please contact us immediately and we will work out a solution with you!
  • International Returns: The same policies apply. We do not provide return shipping labels for international orders. A 25% RESTOCKING FEE will apply IF we receive your return beyond 30 days of delivery to you.
  • Gift Cards: Gift Cards are non-refundable.
  • Shipping Fees: Shipping fees are non-refundable.

.

.


To proceed with placing this web order, please indicate your consent by checking this box

  • *

MAILING LIST (OPTIONAL)

We would like to send you occasional updates with promotions, offers, and news from The English Garden. To join the mailing, please provide consent by ticking the box below.

You can unsubscribe at any time by clicking the link at the end of any email.