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Privacy Policy


Please agree to our store policies before placing your order.


  • We are now offering REFUNDS on returns that are sent back within 3 days of delivery to you! This is no small feat for a business our size! But there are some rules:
  • Items MUST be returned in their original packaging, with tags and CANNOT BE WORN.
  • Return shipping is the responsibility of the customer. If you wish for us to email a return label that you can print, please REPLY to your order confirmation to request a label. The shipping fee will be deducted from your refund.
  • The refund will be issued to the form of payment used for purchase or to an English Garden gift card, whichever you prefer.
  • We do not offer refunds or exchanges on Sale Items.
  • Missed the 3-Day window? You may self-return your order within 30 days of delivery for store credit. This includes sale items. BUT A 25% RESTOCKING FEE will apply IF we receive your return beyond 30 days of delivery to you. No exceptions to this policy will be made.
  • Exchanges: Items sell out quickly on our website, so we do not offer a direct exchange. Instead, you must return the item you don't want using our return policy and then place a new order for the correct item you want.
  • Damaged or Incorrect Items Received: Please contact us immediately and we will work out a solution with you!
  • International Returns: The same policies apply. We do not provide return shipping labels for international orders. A 25% RESTOCKING FEE will apply IF we receive your return beyond 30 days of delivery to you.
  • Gift Cards: Gift Cards are non-refundable.
  • Shipping Fees: Shipping fees are non-refundable.



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